Privacy Policy

Winomania is operated by Anakatech Interactive Limited and is licensed by the UK Gambling Commission under account number 48789. As a regulated operator serving players in England, Scotland and Wales, the platform handles personal data in line with UK data protection law. This page sets out what information is collected, how it is used, with whom it may be shared, and what rights registered players hold over that information.

What Information Winomania Collects

When a player opens an account at Winomania casino online, certain personal details are required to complete the registration process. The sign-up form collects full name, date of birth, postal address, email address and a UK phone number in +44 format. A username and password are also created at this stage.

Beyond registration, additional data may be gathered as the account is used:

• Payment information linked to deposits and withdrawals, including Visa, Mastercard, Apple Pay, Google Pay or Trustly transaction records
• Identity and address verification documents submitted during KYC checks, such as a passport, driving licence or recent bank statement
• Source-of-funds or source-of-wealth evidence when required by anti-money-laundering obligations
• Device data, browser type, IP address and session activity collected through technical cookies and tracking tools
• Correspondence submitted through the contact form, including the username, email address, query category and message content

No unnecessary data is requested. Each data point collected has a specific operational or legal purpose under the applicable regulatory framework.

Why This Data Is Used

Personal data collected by Anakatech Interactive Limited serves several distinct purposes. The primary purpose is account administration: verifying identity, processing deposits and withdrawals, managing bonuses such as the 100% welcome match up to £50 plus 50 free spins on Big Bass Splash, and maintaining the loyalty programme across Entry, Bronze, Silver, Gold, Platinum and Diamond tiers.

A second purpose is regulatory compliance. The UK Gambling Commission requires licensed operators to carry out age verification, identity checks and ongoing anti-money-laundering monitoring. Under remote licence reference 048789-R-327402-013, these checks are a legal obligation and cannot be waived.

Additional purposes include:

• Fraud prevention and detection of suspicious financial activity
• Responsible gambling monitoring, including deposit limits, time-outs and GAMSTOP-linked self-exclusion records
• Technical security, including the maintenance of encrypted HTTPS/SSL connections
• Customer support, covering live chat sessions between 08:00 and 23:00 Monday to Friday and written enquiries submitted via the contact form
• Marketing communications where the player has given explicit consent during registration

Legal Basis for Processing

Data processing at Winomania rests on one of several legal bases depending on the activity. Contract performance covers most account operations, because processing is necessary to deliver the service the player signed up for. Legal obligation covers identity checks, anti-money-laundering records and age verification, all of which are mandatory under UKGC licence conditions. Legitimate interests may apply to fraud detection and platform security. Consent applies to optional marketing communications, which can be withdrawn at any point through the account settings or by contacting support.

Data Sharing and Third Parties

Anakatech Interactive Limited may share data with a defined group of third parties. Gambling software and game-hosting facilities are provided by Anakatech Limited, a British Virgin Islands entity holding UKGC account 48788 and software licence 048788-R-327401-0011. Game providers such as Pragmatic Play, Evolution, Play’n GO, NetEnt, Red Tiger, Microgaming and Playtech operate under their own technical standards and may process limited session data.

Payment processors, including the networks behind Visa, Mastercard and e-wallet providers, receive transaction data necessary to process deposits and withdrawals. Identity verification services and credit-reference agencies may receive document and address data during KYC checks. Regulatory bodies, including the UKGC, may receive activity records where required by law.

Data is not sold to third-party marketing companies. Any transfer of data outside the United Kingdom is subject to adequate safeguards as required by applicable data protection legislation.

Cookies and Tracking

The website uses cookies to maintain session state, support secure login, analyse traffic and deliver relevant content. Strictly necessary cookies operate without consent because they are essential to the site’s core functions. Analytics and marketing cookies are only set where the player has agreed through the cookie consent mechanism. Cookie preferences can be reviewed and updated at any time through the browser or the site’s consent tool.

Data Retention

Personal data is kept for as long as the account remains active and for a defined period afterwards. UKGC-regulated operators are required to retain certain transaction and identity records for a minimum number of years after account closure to meet anti-money-laundering and audit obligations. When the retention period expires, data is deleted or anonymised in line with internal data management procedures.

Player Rights

Players based in the United Kingdom hold a set of rights over personal data held by the operator. These include:

• The right to access a copy of the data held
• The right to correct inaccurate or incomplete records
• The right to request deletion where no legal obligation requires retention
• The right to restrict or object to certain types of processing
• The right to data portability in a structured, machine-readable format
• The right to withdraw consent for marketing at any time

Requests relating to these rights should be submitted through the written contact form, which asks for the username, email address and a description of the query. The team handles written enquiries outside live-chat hours as well as during the published window of 08:00 to 23:00 on weekdays.

Changes to This Policy

The privacy policy may be updated when regulatory requirements change, new services are added or data practices are revised. Material changes will be communicated to players through the platform. Continued use of the account after a policy update constitutes acceptance of the revised terms. Players are encouraged to review the current version of the policy at regular intervals.

For information about how Winomania approaches player safety and harm prevention, visit the Winomania responsible gambling page, which covers deposit limits, self-exclusion and the tools available to players who want to manage their activity.